Rely on award-winning customer support that's proactive, responsive and accountable
Unlike traditional IT vendors, our support systems are designed to make it easy for you to talk with a service professional quickly. Support teams that include performance monitors, technical support representatives and production engineers work together in "pods", so communication is fast, escalation is easy and problem resolution is swift.
Armed with our state-of-the-art database providing a 360-degree view of your critical product data, our customer care teams located in Reading, St. Louis, Singapore and Tokyo are consistently proactive, responsive and accountable for your satisfaction, enabling you to operate your applications with confidence. These support teams resolve 99% of all issues using a powerful suite of automated software tools. In the rare times when on-site support is needed, SAVVIS can dispatch technicians in over 40 countries around the world.
Technical Support/SAVVIS Support Centre -
EMEA Eskdale Road, Winnersh Triangle
Berkshire England RG41 5TS
Technical Support/SAVVIS Support Centre - North America
1 SAVVIS Parkway
Town & Country, MO 63017
(314) 628-7000
US Toll Free: 1-888-NETOPS-1 (1-888-638-6771)
noc@savvis.net
Technical Support/SAVVIS Support Centre - Asia
50 Raffles Place
Singapore Land Tower #13-01/04
Singapore, Singapore 048623
(65) 6768 8099
Legal
Notices / Acceptable
Use Policy